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Testimonial
"Highly accurate, Very professional and Great commitment. No more worries about delays now."
-- Accounting firm
Surrey, London.
Brochure
24/7 Live Chat Support Services to UK firms
- Convert a prospective visitor to a guaranteed sale
- Improve customer confidence & trust
We provide high quality staffs to internet, online and eBay sellers to handle 24/7 live chat support on their behalf. Our staff will answer your clients with well researched replies, professional response and help them make their buying decisions.
Our in-depth training on your product/process and cultural knowledge ensures that all your clients always receive an excellent level of service and customer satisfaction.
Our services include
- 24/7 chat support
- Email & ticketing support
- Standard technical support
- Sales & billing support
- Parcel tracking with customer text update
- Others based on your need
We will help you with installation of live chat support software on your website and look after the technical aspects of it. Our all-inclusive charges start from just £4.95/Hr.
Using our services you can extend 24/7 customer care to attract more people without adding to your overheads. More importantly you can convert many such visitors to genuine sale.
We customize our services based on your individual requirement. Before we start our tasks we thoroughly understand your business, create the right process and thoroughly test the procedures. This ensures that our process & systems are fool-proof; your clients are rightfully given a wonderful customer experience first time, every time.
Some of your benefits
- Increase visitor to conversion rate by 50% or more
- Build customer confidence with 24/7 support
- Reduce shopping cart abandonment
- Analyse customer trends & make decisions
- Improve customer satisfaction & build loyal customer base
